Riptec proud to announce they have been awarded a place on the London & Partners Business Growth Programme.
London & Partners is the Mayor of London's official Promotional Agency. They exist to support the Mayor’s priorities by promoting London internationally as a leading world city in which to invest, work, study and visit.
As part of their remit London & Partners draw on expertise across all business sectors and since 2011 have helped more than 1,200 business thrive in London. The business growth programme combines Mentors, Strategic Partners and your peers to help companies grow.
So I spoke with one of my clients yesterday and they mentioned their call pick-up rate was quite poor.
They are an Estate Agent based in Spain and over the months they have gathered a ton of legitimate sales leads from shows, exhibitions and social campaigns from potential clients living in the UK.
The company is employing extra staff to call the leads but they are simply not getting through to that many people.
Let's turn the issue on its head - imagine you are the potential client sat at home and you receive a call from Spain. How likely are you to pick up?
There are many variables to the equation so whilst it won't achieve a 100% difference, by calling someone using a more local number, it will significantly increase the chances of a conversation.
Bottom line: 'Be More Local'
Following huge abuses and fraud of our systems over the past year by ‘the few’, we have made dramatic changes to our signup and payment processes, and apologise if this effected yourself.
Our main issues were from fraudsters abusing the system for FREE calls and the use of stolen credit cards to gain credit.
We have now moved our whole billing platform to a new PCI compliant service with fraud detection, which will be safer for clients and ourselves.
The signup process is semi-automatic at the moment but the billing, invoicing and payments is fully automated.
During the next few months we will automate the signup-up process too.
We have removed your numbers from the system in order to make a clean sign-up which you can do from here: https://riphub.net/#s5_bottom_row1_area1 by simply choosing the plan you require.
We apologise for any inconvenience, but as always it is the few that ruin it for the many.