Telephone Speed Dials are an essential part of a Hotel Guest experience and can even generate additional revenue.
Taking full advantage of your guest room speed dials can not only increase guest satisfaction, but also contribute to hotel revenue.
Travelers these days are looking for an "experience", not just a place to stay. Many guests still prefer the simplicity of one touch speed dials quickly connecting them to hotel and ancillary services if needed. This could be the difference in them using the hotel Spa versus the other 10 spas right down the street.
Even hotels that do not provide premium services have been able to generate recurring revenues by leasing speed dial keys to local companies, like taxi’s and restaurants.
The latest releases of guest room phones offer these features, but the newest mobile software solutions provide them too and without the need for a hotel to up upgrade their phones.
RIPTec´s hotel solution provides all the convenience of hotel speed dials directly on the guests mobile handset, giving him the ability to call any service wherever he is located. Enhanced features allow direct or in-direct connection to pre-configured local services and even secure operations like gate-entry.
The system is dynamically controlled which means the buttons on the interface can be changed and the destinations of the calls modified all on the fly by the hotel management, meaning they can add and amend services as they like.
Guests are able to call other guests and set up hot keys to their friends or family right from the app and of course they don’t have to pop back to their room to order room service or a spa session.
As important to the hotel is keeping guests informed of hotel events and offers and in this area the service excels, giving guests direct access to web based event guides and un-obtrusive notifications which are calendar controlled by hotel management.
Mobile phones are rarely 3 meters away from us at any time even when on holiday and the hotel service takes advantage of the Hotels dedicated WiFi system to give guests the perfect guest phone solution.
RIPTec´s premier ‘RIPDialer’ communication solution has been developed to work across a whole range of sectors and is available as a; pre-pay consumer dialer, right through to a corporate post pay executive desk phone replacement. It is available to operate as a hotel management and reception replacement interacting directly with the bespoke guest solution and instantly decreases a hotels telecoms capex and opex.
For more information or a demonstration please contact RIPTec or one our distributors: http://riptec.net/contact.php