ViewTVAbroad located in Pedreguer, Alicante provide UK TV for expats all over the world. The business has a massive client base in the USA and the owner wants to build on this by offering telephone support to their clients there.
Comtel International had the perfect solution for the business, we provided ViewTVAbraod with a USA fixed line phone number, and a local Alicante number with a "cloud" vPBX switchboard, which delivers a welcome message to clients calling, routes the calls where needed depending on the time of day and instant voicemail/email messaging for when unable to take a call.
Now business calls are instantly dealt with and out of business hours clients can leave a voicemail, and the business has the added benefit to make calls from their mobile using their business telephone number. This business number is seen on the recipients’ phone be it the Spanish or USA number, thus immediately identifying the business to the client and also more importantly meaning the owners do not have to use their personal mobile number or be tied to the office. A professional image created for the business, with no contracts, no gimmicks and no complex call plans.
Not only was a solution found, but savings of over 65% on all the owners call charges have been created.
For further information on how Comtel International can help your business contact us now.