One of the most established estate agents on the Costa Blanca, Hamiltons of London, contacted ComTel International to provide a telecoms solution from scratch for their new office opening in Els Poblets, Denia.
ComTel International were contacted as they offer the perfect solution not only to manage all incoming call traffic but to solve the whole office telecom infrastructure requirement.
The new business was provided with local Spanish and London numbers, a set of mobile phones and SIM's. This was complimented with a cloud based switchboard being configured to the business' exact requirements for handling call routing at various times of the day and days of the week. This service gives callers a professional welcome message and routing to respective staff who receive calls on their mobile phones no matter where they are located.
The real beauty of the ComtelOne service is there is no cabling, no capital expenditure on hardware, no additional broadband requirements, no ongoing maintenence and no fuss, and as with all installations completed in an instant.
Now all personnel in the organisation are not only able to answer incoming calls knowing the call has been routed to them for a specific purpose, but they can all call clients from their mobiles using either their local landline number or the London “office” number, either of these numbers being visible on the recipient’s phone.
One hidden bonus provided to the Directors of the business is that they were able to function prior to the office being opened as all telecoms was up and running within just a few hours of the go ahead and does no rely on any in office infrastructure, a benefit that will carry forward if they ever move or expand or in the event of a disaster like an office power outage
ComTel International has once again provided the perfect solution to a business. Not only proving our service is efficient and highly cost effective, but providing a full package for a business without the usual capital expenditure.