Here are the Six basic things that need to be considered when setting up a dependable VoIP service for your business
Always Use a Second Internet Connection
Make sure to have a second internet connection. Separate your PC and Phone connections. If your power goes out or internet goes down, you can swap connectivity to give you continuity.
Select Best SIP Provider
There are lost of SIP providers in the market that allow for inbound and outbound calls. The cheapest is not always the best as they may be routing calls through low quality carriers. Always check their service, interoperability and support.
Implement QoS on the Network
It's important to implement Quality of Service (QoS) in your network to improve the overall performance of your telephony by prioritizing certain set of data traffic over another.
Make Use of Hosted PBX
A Hosted PBX is an inexpensive way to receive the same or more features of a traditional switchboard (PBX). A cloud based system saves on in office maintenance.
Implement Security Protocols in the Network
In order to restrict unauthorized access from your communication system, it's essential to secure your VoIP network by using SIP Proxies or VPN (Virtual Private Networks).
Measure, Analyze and Refine
Once all set up, ask your VoIP service provider for a quality score which is called MOS (Mean Opinion Score). This will help you measure, analyze and refine your VoIP configuration and performance.
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